Insights from customer feedback that inspire action
Insights from customer feedback that inspire action
The AI analyst for novel insights
What we offer
Personalized user feedback analysis for you and your team.
Pancake AI enables product, data, and customer success teams to transform unstructured feedback into a strategic asset. By processing thousands of user comments every month in both a qualitative and quantitative manner, we find insights that matter.
How it works
Connect
Effortlessly connect user feedback from all your data sources in minutes. We offer integrations with Snowflake and Trustpilot—and can build more to fit your needs.
Connect
Effortlessly connect user feedback from all your data sources in minutes. We offer integrations with Snowflake and Trustpilot—and can build more to fit your needs.
Categorize
Our AI agents analyze, label, and categorize user feedback into a structured taxonomy—transforming raw data into meaningful topics tailored to your business context.
Discover
Access company-wide and personalized insights through our intuitive web app. Plus, you will receive curated weekly highlights delivered straight to your inbox.
Discover
Access company-wide and personalized insights through our intuitive web app. Plus, you will receive curated weekly highlights delivered straight to your inbox.
Categorize
Our AI agents analyze, label, and categorize user feedback into a structured taxonomy—transforming raw data into meaningful topics tailored to your business context.
Why choose Pancake AI
Why Pancake AI?
We are here to take care of the tedious stuff for you, so your team can focus on building the best possible product for your users.
We are here to take care of the tedious stuff for you, so your team can focus on building the best possible product for your users.
Memory that ensures novelty
Pancake AI’s memory retains past insights, building a knowledge base that evolves over time. Instead of resurfacing old findings, it identifies what’s truly new—ensuring every insight adds value.
Memory that ensures novelty
Pancake AI’s memory retains past insights, building a knowledge base that evolves over time. Instead of resurfacing old findings, it identifies what’s truly new—ensuring every insight adds value.
Memory that ensures novelty
Pancake AI’s memory retains past insights, building a knowledge base that evolves over time. Instead of resurfacing old findings, it identifies what’s truly new—ensuring every insight adds value.
Deep business understanding
Our agentic framework dives into the specifics of your business—your goals, priorities, and market context. Pancake AI uses this context to deliver strategic and actionable insights.
Deep business understanding
Our agentic framework dives into the specifics of your business—your goals, priorities, and market context. Pancake AI uses this context to deliver strategic and actionable insights.
Deep business understanding
Our agentic framework dives into the specifics of your business—your goals, priorities, and market context. Pancake AI uses this context to deliver strategic and actionable insights.
Personalization for every role
We deliver tailored insights for every team member—whether in product, design, or leadership. Everyone gets exactly the information they need, without the hassle of searching manually.
Personalization for every role
We deliver tailored insights for every team member—whether in product, design, or leadership. Everyone gets exactly the information they need, without the hassle of searching manually.
Personalization for every role
We deliver tailored insights for every team member—whether in product, design, or leadership. Everyone gets exactly the information they need, without the hassle of searching manually.
Features
Access personalized insights
We deliver the right insights to the right person in your team. Over time, our system builds a memory bank that tailors recommendations to each stakeholder.
Access personalized insights
We deliver the right insights to the right person in your team. Over time, our system builds a memory bank that tailors recommendations to each stakeholder.
Access personalized insights
We deliver the right insights to the right person in your team. Over time, our system builds a memory bank that tailors recommendations to each stakeholder.
Stay ahead of emerging trends
Our product is designed to surface the most relevant insights for you and detect micro-trends like identifying regional or product-specific issues.
Stay ahead of emerging trends
Our product is designed to surface the most relevant insights for you and detect micro-trends like identifying regional or product-specific issues.
Stay ahead of emerging trends
Our product is designed to surface the most relevant insights for you and detect micro-trends like identifying regional or product-specific issues.
Get early alerts on spikes
If feedback on a specific topic suddenly spikes, we flag it instantly—so you can catch problems early, take action fast, and stay ahead of potential issues.
Get early alerts on spikes
If feedback on a specific topic suddenly spikes, we flag it instantly—so you can catch problems early, take action fast, and stay ahead of potential issues.
Get early alerts on spikes
If feedback on a specific topic suddenly spikes, we flag it instantly—so you can catch problems early, take action fast, and stay ahead of potential issues.
Unlock hidden opportunities
Valuable feedback—like ideas that can improve your product—often gets lost in the noise. We uncover hidden gems buried in your data, finding the needle in the haystack.
Unlock hidden opportunities
Valuable feedback—like ideas that can improve your product—often gets lost in the noise. We uncover hidden gems buried in your data, finding the needle in the haystack.
Unlock hidden opportunities
Valuable feedback—like ideas that can improve your product—often gets lost in the noise. We uncover hidden gems buried in your data, finding the needle in the haystack.
Search for similar comments
By finding similar comments, we help you quantify the extent of an issue over time, and give you an idea of whether this is a one-off or something bigger.
Search for similar comments
By finding similar comments, we help you quantify the extent of an issue over time, and give you an idea of whether this is a one-off or something bigger.
Search for similar comments
By finding similar comments, we help you quantify the extent of an issue over time, and give you an idea of whether this is a one-off or something bigger.
API-access to classifications
Want to dig even deeper, perhaps connecting to sensitive information? Easily augment the original data set with our topic classifications for further investigation.
API-access to classifications
Want to dig even deeper, perhaps connecting to sensitive information? Easily augment the original data set with our topic classifications for further investigation.
API-access to classifications
Want to dig even deeper, perhaps connecting to sensitive information? Easily augment the original data set with our topic classifications for further investigation.
Try Pancake AI
Want to unlock game-changing insights from your user feedback? Book a demo today and get a one-month free trial! Experience firsthand how Pancake AI helps you uncover hidden trends, make smarter decisions, and stay ahead of the competition.
Try Pancake AI
Want to unlock game-changing insights from your user feedback? Book a demo today and get a one-month free trial! Experience firsthand how Pancake AI helps you uncover hidden trends, make smarter decisions, and stay ahead of the competition.
Try Pancake AI
Want to unlock game-changing insights from your user feedback? Book a demo today and get a one-month free trial! Experience firsthand how Pancake AI helps you uncover hidden trends, make smarter decisions, and stay ahead of the competition.